Create an Account
Create an account for powerful AI tools, award-winning courses, and access to our vibrant community.
or
Already have an account?
Create an account for powerful AI tools, award-winning courses, and access to our vibrant community.
Already have an account?
Join 250,000+ professionals and teams at Microsoft, Shopify, and even NASA. đ
Already have an account? Login
Find the best remote jobs. Answer a few questions and we'll deploy a powerful assistant to help you search, create alerts, and more.
1 What roles are you open to?
2 Experience level
3 Work style
Did you know? If memory is enabled, Writing.io can remember your job search preferences and help you to improve your resume, craft customized outreach and more.
Category
Partner with Enterprise customers throughout their lifecycle to drive adoption, activation, and expansion of Typeform's platform through proactive engagement and strategic guidance.
Headquarters: United States (Remote)
Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every yearâand integrates with essential tools like Slack, Zapier, and Hubspot.
Weâre especially excited to hire someone based in the ET Timezone, where weâre looking to grow our presence.
The Customer Success Team is focused on helping Enterprise customers explore whatâs possible with Typeform. We work with our Enterprise customers throughout their lifecycle to ensure that they are using Typeform to their fullest potential. By proactively engaging our customers in different lifecycle stages, we maintain the role of trusted advisor and work with our Enterprise customers to continue to grow with our tools.Â
Ultimately, we believe that Typeform can empower our customers to build meaningful relationships with their team members and customers alike. That mindset drives us as we seek to enable mission critical processes for our customers, and maintain a strong core relationship.
As a Customer Success Manager, you will be primarily responsible for partnering with Typeformâs Enterprise customers to help them achieve their business goals. Youâll work with new customers who have purchased our Enterprise plan, as well as existing customers that have upgraded, driving activation, continued adoption, retention, and creating lasting partnerships.
As a product and customer specialist, you will provide recommendations, identify potential obstacles, and utilize internal tools to proactively identify opportunities for customers to expand their use cases. You will drive results through product training, education, use case exploration, and risk prevention and mitigation, in order to continually improve and impact the customer experience.
Youâll be a great fit for this role, if you are curious, creative, enjoy problem solving, helping customers discover new opportunities,analyzing data, and find satisfaction in iterating on and improving processes
Â
No one likes a guessing game â thatâs why we're transparent about the salary range for this role. In addition to the base, we offer a 5-10% bonus depending on your level and performance. The range is broad because we tailor total compensation based on your location, experience, education, and skillset.*Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each individualâs unique perspective. This fosters strong bonds grounded in respect, transparency, and trust. We champion our diverse customer base by anticipating their needs and addressing their challenges with priority. Committed to excellence, we hold high expectations for ourselves and each other, continuously striving to deliver exceptional results.
We are proud to be an equal-opportunity employer. We celebrate diversity and stand firmly against discrimination and harassment of any kindâwhether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.
To apply: https://weworkremotely.com/remote-jobs/typeform-customer-success-manager
Provides technical customer support across multiple channels, helping users maximize platform value through API documentation guidance and SaaS tool integration assistance.
Headquarters: Remote (North America)
Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.
Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.
Named a Leader in the 2026 GartnerŽ Magic Quadrant⢠for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.
At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient â and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.
The Customer Success Engineering role is demanding and requires strong organizational skills and an ability to multitask. Youâll work directly with all users to ensure they can get the most value from the platform. This may include answering questions in Intercom, Slack, on the phone, or through email. The nature of the work is technical and requires an understanding of how to read API documentation, how the standard suite of SaaS tools work (e.g. CRMs, ESPs, ERPs, etc...), and the basic building blocks of customers use data.
The Customer Success Engineering role is also designed to provide broad exposure across the organization, including tight collaboration with Technical Account Managers, Solutions Engineers, Marketing, Engineering, and Operations. The role is perfect for strong team players that want to have impact across the company and with our customers.
The ideal candidate is hungry to learn, excited to cross-functionally collaborate, driven to deliver optimal customer experiences, and is excited to learn from and teach others. Hightouch is still a startup, which translates to pitching in across the organization and wearing many hats as we grow. You will be excited for an opportunity that allows you to be an important member of an exceptional company, be willing to ask questions when youâre unsure, and take initiative when youâre passionate about a topic/solution/process.
Finally, youâll need to be a self-starter, comfortable with ambiguity, willing to challenge the status quo, and a strong team player. Everyone at Hightouch plays an important role in our growth and this position is at the forefront of our efforts to drive an exceptional for every user. Weâre of the firm belief that keeping customers promises is how weâll win and weâre excited for this role to play an integral part of the customer journey.
2+ years in a customer-facing role (Note: Doesnât necessarily need to be technical)
Technical background either through experience or education
Conversant in SQL or willing to learn the basics and a few more advanced topics
Strong discovery and interpersonal skills
Intellectual curiosity, high ambition, and humility.
Excellent verbal and written communication skills.
Ability to adapt to an ever-changing work environment
Thorough understanding of the technology industry and its players
The salary range for this position is $85,000-$110,000 per year, which is location independent. We also offer meaningful equity compensation in the form of ISO options and offer early exercise and a 10-year post-termination exercise window.
Â
E-Verify Statement
Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only â we never use E-Verify to pre-screen applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)
To apply: https://weworkremotely.com/remote-jobs/hightouch-customer-success-engineer
Senior support engineer troubleshoots complex technical issues for enterprise customers using OpenAI's API platform and designs scaled support operations.
About the Team
The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI.
About the Role
We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment.
As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. Youâll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform.
The nature of this role will be low volume, high difficulty.
This role is based remotely in Toronto, Canada.
In this role, you will:
Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team.
Proactively identify and implement opportunities to scale support operations by leveraging automation and advancements in AI technologies. Contribute to shaping the future of technical support in an AI-driven era.
Configure and use advanced monitoring and alerting workflows to proactively detect customer impacting issues in real time.
In partnership with engineering, contribute to reliability reviews and preparedness for new features, launches, or strategic customer requirement updates. Ensure that operational readiness (monitoring, alerting, and fallback plans) is in place for any such changes.
Design and refine incident response processes and documentation across strategic customers, engineering and support teams.
Analyze operational metrics and incident RCAs to identify areas for improvement. Proactively recommend and implement enhancements to monitoring dashboards, alert configurations, and support workflows.
Provide support coverage during holidays and weekends based on business needs.
You might thrive in this role if you:
Have a Bachelorâs degree in Computer Science or a related field. A strong software engineering foundation is important for this roleâs success.
Have 8+ years of experience in technical operations roles such as SRE/NOC, designing monitoring systems and resolving production issues in fast-paced and mission-critical environments. A strong track record of troubleshooting complex technical problems at the systems level.
Have deep familiarity with modern monitoring, alerting, and observability practices. Handsâon experience setting up or managing metrics, logging, and tracing for distributed systems (e.g., understanding of SLIs/SLOs, alert tuning, dashboard creation).
Have proven experience leading incident response for highâseverity outages or service disruptions. Able to perform realâtime incident coordination, root cause analysis, and drive followâups (postâmortems, action items) to prevent recurrence. Knowledge of industry best practices for incident management and fault diagnosis.
Have strong skills in scripting or software engineering (e.g., Python or similar) to automate repetitive tasks and integrate tools.
Have solid understanding of cloud infrastructure and distributed systems fundamentals. Comfortable working with cloud services, load balancers, databases, and containerized applications.
Are effective at working crossâfunctionally in a highâtrust environment. Strong communication skills to explain technical issues and resolutions to both engineering and nonâtechnical stakeholders. You can coordinate efforts across teams and are comfortable providing updates in the midst of an ongoing incident.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAIâs Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Resolves complex technical issues for OpenAI customers, troubleshoots API failures and production incidents, and partners with engineering teams to improve support operations.
About the Team
OpenAIâs User Operations team shepherds our customersâ adoption of AI and ensures that our customersâ product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAIâs customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
Weâre looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, youâll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAIâs platform, serving as a critical line of defense for customers operating at massive scale.
Beyond resolving technical issues, youâll help define what world-class support looks like in an AGI-driven future. Youâll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.
This role is based remotely in Toronto, Canada.
In this role, you will:
Work directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.
Become a trusted expert on OpenAIâs products and platform, serving as a go-to resource for complex technical issues.
Serve as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows.
Take learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.
Drive operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.
Provide occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.
You might thrive in this role if you:
Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.
Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.
Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.
Polished enterprise communication and are calm with high-stakes customers during live incident calls.
Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.
Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.
Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.
Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.
Have a bachelorâs degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAIâs Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Handles customer inquiries and disputes across multiple channels (chat, email, phone, social media) for a marketplace platform, mediating between buyers and sellers.
At Catawiki, every day brings the extraordinary! Whether itâs Daniel Ricciardoâs Formula 1 Car, a Woolly Mammothâs Skeleton, Lady Gagaâs Jumpsuit or Usain Boltâs running shoe, we encounter exceptional objects every day.
Weâre a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the worldâs most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, weâd love to explore how you can join us.
This position is for an Interim fixed-term 7-month contract (starting September 2026), with possible extension depending on performance and business needs.
At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both.
The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services.
You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are:
Hear what our current CS Representative say about the role:
âAs a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.â.
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Apply with an English CV and Cover Letter. By applying, you agree to Catawikiâs Applicant Privacy Policy. If youâre excited about this role but donât meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
Resolves customer queries and mediates disputes between buyers and sellers across chat, email, phone, and social media channels.
At Catawiki, every day brings the extraordinary! Whether itâs Daniel Ricciardoâs Formula 1 Car, a Woolly Mammothâs Skeleton, Lady Gagaâs Jumpsuit or Usain Boltâs running shoe, we encounter exceptional objects every day.
Weâre a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the worldâs most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, weâd love to explore how you can join us.
This position is for an Interim fixed-term 7-month contract (starting September 2026), with possible extension depending on performance and business needs.
What does the role involve?
At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both.
The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services.
You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are:
Hear what our current CS Representative say about the role:
âAs a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.â.
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Apply with an English CV and Cover Letter. By applying, you agree to Catawikiâs Applicant Privacy Policy. If youâre excited about this role but donât meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
Virtual claims negotiator who reviews auto damage estimates, negotiates with body shops, and manages high-volume claim processing while ensuring accuracy and compliance.
Job Title: Virtual Auto Appraisal Claims Negotiator (High-Volume Desk)
Company: Snapsheet
Job Location: Remote (See geographic restrictions below)
Job Type: Full Time
Start Date: 7/27/2026
About Snapsheet
Snapsheet is the industry leader in virtual property damage claims. While others are just now adapting to remote models, we engineered the standard. We provide the cloud-based architecture and elite technical expertise that over 170+ P&C Carriers, MGAs, and TPAs rely on to deliver precise outcomes. Our specialized services span the entire claim lifecycle, including virtual handling for auto, specialty lines, total loss, and total loss settlements.
The Role
We are not looking for candidates who can write basic auto collision estimates. We are looking for analytical reviewers who can research and support a technical position through negotiations and informed decision making. As a Virtual Claims Negotiator at Snapsheet, you are a technical expert with high-level problem-solving skills who thrives on executing tactical, high-volume work.
We look for reviewers who are motivated within a high-volume production environment, but never at the expense of accuracy. You must ensure that repair plans are consistent with the reported facts of loss. We expect you to take ownership of the claim by identifying discrepancies and elevating questionable damages to leadership or the carrier for further review.
Responsibilities
Qualifications
This Role is a Great Fit IF:
Weâre Built to Grow With You â And That Starts With How We Support You
At Snapsheet, we know that growth doesnât happen in a vacuumâitâs fueled by the right support at the right time. Thatâs why weâve built a benefits experience designed to grow with you, wherever life takes you.
Perks That Make Growing Here Even Better:
Additional Information
To ensure a fair and efficient hiring process, we kindly ask candidates to apply no more than once every six months.
#LI-Remote
Snapsheet is an equal opportunity employer.
Virtual claims negotiator who reviews auto damage estimates, negotiates with body shops, and manages high-volume claim processing while ensuring accuracy and compliance.
Job Title: Virtual Auto Appraisal Claims Negotiator (High-Volume Desk)
Company: Snapsheet
Job Location: Remote (See geographic restrictions below)
Job Type: Full Time
Start Date: 7/27/2026
About Snapsheet
Snapsheet is the industry leader in virtual property damage claims. While others are just now adapting to remote models, we engineered the standard. We provide the cloud-based architecture and elite technical expertise that over 170+ P&C Carriers, MGAs, and TPAs rely on to deliver precise outcomes. Our specialized services span the entire claim lifecycle, including virtual handling for auto, specialty lines, total loss, and total loss settlements.
The Role
We are not looking for candidates who can write basic auto collision estimates. We are looking for analytical reviewers who can research and support a technical position through negotiations and informed decision making. As a Virtual Claims Negotiator at Snapsheet, you are a technical expert with high-level problem-solving skills who thrives on executing tactical, high-volume work.
We look for reviewers who are motivated within a high-volume production environment, but never at the expense of accuracy. You must ensure that repair plans are consistent with the reported facts of loss. We expect you to take ownership of the claim by identifying discrepancies and elevating questionable damages to leadership or the carrier for further review.
Responsibilities
Qualifications
This Role is a Great Fit IF:
Weâre Built to Grow With You â And That Starts With How We Support You
At Snapsheet, we know that growth doesnât happen in a vacuumâitâs fueled by the right support at the right time. Thatâs why weâve built a benefits experience designed to grow with you, wherever life takes you.
Perks That Make Growing Here Even Better:
Additional Information
To ensure a fair and efficient hiring process, we kindly ask candidates to apply no more than once every six months.
#LI-Remote
Snapsheet is an equal opportunity employer.
Leads customer onboarding and implementation for audit software, ensuring successful platform adoption and ROI realization through structured guidance and regular engagement.
About Us
Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses.
Weâre based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. Weâre backed by top investors including Growth Equity at Goldman Sachs Alternatives, Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more.
We value diversity â in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguideâs team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each otherâs growth.
As an early stage start-up employee, youâll have the opportunity to build out the future of business trust. We make audit practitionersâ lives easier by bringing together up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide.
About the Role:
As a Senior Implementation Consultant at Fieldguide, you will be an integral member of our go-to-market team, working directly with our Customer Success and greater Go-To-Market teams to make significant impacts on our customerâs adoption of our platform.
Reporting into our Head of Solutions, you will provide new Fieldguide customers with seamless onboarding experiences built to maximize our customersâ return on investment quickly. Our unique onboarding program, Fieldguide Accelerator, is designed to be best-in-class and prioritize quick time to value. You will be responsible for delivering this program to new Fieldguide customers.
What Youâll Do:
Build trust with customers. Maintain regular engagement cadences with customers through all phases of their implementation, from sales handoff to value realization.
Guide growth. Create a plan that outlines the customerâs goals with implementing Fieldguide and activities needed to meet those goals. Maintain regular reviews during their onboarding process to track progress and adapt plans where necessary.
Build champions. Cultivate customer champions and grow their Fieldguide knowledge.
Advocate for the customer. Be the link between the customer and Fieldguideâs Engineering, Product, Design; Customer Enablement; Sales; and other cross-functional teams. Be aware of and communicate customer needs internally to help shape the product roadmap, internal processes, and future onboarding iterations.
Mitigate risks. Be proactive in identifying success risks and develop decisive action plans to mitigate them.
Measure and document progress. Document the value Fieldguide provides to our customers by detailing customer case studies, new use cases and success metrics. Track customer progress against their adoption map, and be able to plot customer value realization over time.
About You:
At least 5+ years of experience leading financial statement audits, including SOX testing, internal controls documentation, and audit methodology/workpapers review
AND/OR 4+ years in technology consulting, customer onboarding, implementation, or similar, at a top management consulting firm (preferred) or high-growth startup. Strong consulting skills helping complex organizations succeed, with proven results driving business value for customers as their trusted advisor.
You are a team player, and you are mission-first. Youâre joining a hard-working team that trusts each other deeply. We wonât compromise on this.
Project management proficiency with proven ability to prioritize and manage multiple customers, projects and requests with little direct oversight. You are able to professionally problem-solve, while juggling several customers.
Executive presence and ability to influence change. Demonstrated history of communicating effectively with customers and across internal teams.
Bias towards action. You take ownership of projects end-to-end and see them through to completion, with minimal direction or oversight.
More about Fieldguide:
Fieldguide is a values-based company. Our values are:
Fearless - Inspire & break down seemingly impossible walls.
Fast - Launch fast with excellence, iterate to perfection.
Lovable - ââDeliver happiness & 11 star experiences.
Owners - Execute & run the business with ownership.
Win-win - Create mutual value & earn trust for life.
Inclusive - Scale the best ideas with inclusive teams.
Some of our benefits include:
Competitive compensation packages with meaningful ownership
Unlimited PTO
401k
Wellness benefits, including a bundle of free therapy sessions
Technology & Work from Home reimbursement
Flexible work schedules
Provides advanced technical support to customers experiencing product or service issues, handling complex troubleshooting and technical problems.
Manages a support engineering team in the APAC region, leading technical support operations and ensuring customer success with Supabase's backend platform.
Leads and scales a technical support organization to deliver fast, expert assistance to customers deploying and operating Temporal across complex distributed systems.
Headquarters: United States - Remote Opportunity
Temporal is hiring a Director, Global Developer Success to lead and scale our deeply technical support organization. This is a high-impact leadership role responsible for turning customer technical response into a repeatable, measurable, and differentiated advantage for Temporal.
Developer Success is the team customers rely on when they need fast, confident support for complex developer and infrastructure issues. The team helps users deploy, operate, debug, and scale Temporal across cloud-native environments, distributed systems, SDKs, observability stacks, and mission-critical workloads. The next phase requires a leader who can preserve technical excellence and customer empathy while building the operational rigor of a world-class support function.
Temporal's customers are building increasingly mission-critical, distributed, long-running, and AI-enabled systems. When something is unclear or broken, the support experience must be fast, technically credible, and predictable.
Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, home office setup, professional memberships, work-from-home meals, and access to the Calm app for mental wellness.
Travel
Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.
Â
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Â Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist. Â We are not working with external recruitment agencies, thanks.To apply: https://weworkremotely.com/remote-jobs/temporal-technologies-director-global-developer-success
Senior Customer Success Manager ensures post-sales customer onboarding, adoption, and success by managing relationships, driving business value realization, and advocating for customer needs across the organization.
Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.
Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.
Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.
The role, in a nutshell:
As a Customer Success Manager at Chainguard, you will be the post-sales primary point of contact for our customers. You will be responsible for taking lead on customer engagements across onboarding, implementation, and adoption. In this role, you will work closely with Solutions Architects, Technical Support, Product Management, Engineering and Sales to ensure the successful onboarding and support of your customers. You are their day-to-day contact, building relationships with customers and driving outcomes, adoption, and delivering time-to-value.
What youâll do:
What weâre looking for:
Strongly Preferred:
We live and breathe our company values:
A few of the benefits we offer:
If your experience is close but doesnât fulfill all requirements, please apply. Weâre building the best team in technology and are focused on hiring âChainguardiansâ with unique backgrounds, perspectives, and experiences.
Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguardâs Global Candidate Privacy Notice.
Š2026 Chainguard. All Rights Reserved.
Manages customer relationships and drives retention, expansion, and product adoption for AdTech clients while serving as a technical consultant to the programmatic ecosystem.
Senior Customer Success Manager (Singapore) - AdTech Experience Required
Employment Type: Full-Time
Location: Remote, Singapore
Level: Mid to Senior
About the Role
We are looking for dynamic, data-driven and charismatic candidates to join our Customer Success team here in Singapore, with focus on building and growing our portfolio in EMEA. Successful candidates will be able to establish and maintain active relationships with client accounts through regular and consistent engagement, demonstrating deep market knowledge and programmatic expertise.
What will you do?
What do you need to know?
What skills, education and experience should you possess?
What will you oversee?
Would you like working at Pixalate?
Weâre particularly interested in candidates who can demonstrate both theoretical depth and practical implementation skills. Show us how your research can transform the landscape of online trust and safety.
Pixalate is an online trust and safety platform that protects businesses, consumers and children from deceptive, fraudulent and non-compliant mobile, CTV apps and websites. Weâre seeking a PhD-level AI Engineer to lead cutting-edge research in agentic AI systems, multimodal analysis, and advanced reasoning architectures that will directly impact millions of users worldwide.
Our software and data have been used to unearth multiple high profile criminal and illegal surveillance cases including:
Our team of lawyers, data scientists, engineers, economists and researchers span globally with presence in California, New York, Washington DC, London and Singapore.
#LI-MW1
Leads escalation management team, mentors support staff, handles complex technical issues and executive customer communications to ensure critical support is delivered effectively.
Who we are
At Twilio, weâre shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, youâre part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, weâre acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilioâs next Staff Escalation Manager 4
About the job
This position is needed to support the Escalations Management team, under the Escalations & Engagement org within Twilioâs Support organization. This team ensures our customers get the most critical help they need from us at a meaningful time. The ideal Escalation Manager is an inventive and hardworking technical specialist with a positive outlook and strong desire to help customers succeed. This candidate must be equally adept at collaborating closely with internal teams to tackle complex technical issues for customers, along with handling technical, executive-level customer communications.
This position is needed to help the Support Escalations team within Twilio Support Ops to ensure our customers get the most needed help at the most important time. We believe that when a critical escalation is handled appropriately, it instills trust and strengthens our relationship with our customers.
Responsibilities
In this role, youâll:
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasnât followed a traditional path, donât let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Desired:
Location
This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The estimated pay ranges for this role are as follows:
The successful candidateâs starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until October 15th, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. Thatâs why we seek out colleagues who embody our values â something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if youâre ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isnât what youâre looking for, please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Provides customer support to patients and doctors via phone, email, and chat, resolving inquiries and ensuring positive experiences in a healthcare setting.
Blueberryâs Mission:
Our mission is to turn every familyâs living room into their own personal pediatric urgent care. We combine home exam kits, concierge-like access, and AI-enabled Pediatricians to provide affordable and near-instant clinic-level care, 24â7. We believe every child deserves access to top-quality healthcare.
Weâve proven that by drastically improving access and turning healthcare into a consumer-grade experience, we drive better health outcomes for children and families while dramatically reducing medical costs for parents and health plans (up to 50% reduction in ED costs).
We are a mission and values driven company. You can learn more about our values HERE. đŤ đ
Note: Beware of Scammers. Blueberry will NEVER ask you to download software/apps or request sensitive personal information like bank accounts or social security numbers. If you received an email requesting this information it is likely a scam. We are only accepting candidates through our job board.
The Opportunity:
At Blueberry, our doctors and patients are at the center of everything we do. Weâre looking for a Customer Support Representative who can deliver a reliable, high-quality experience across phone, email, and chat while working in a fast-paced, remote environment.
Who You Are:
You are a team player. You acknowledge that we win as a team and are willing to step in and help, even if itâs inconvenient!
You are an optimist. You demonstrate a positive attitude and see challenges as opportunities to learn and grow
You are flexible and are willing to adapt to adjustments to shift schedules
You are organized in the way you manage your workload in order to deliver meaningful results
You are willing to work nights and weekends
You are a strong communicator both verbally and in writing
You are a self-starter. You understand that working remotely is a privilege and you are committed to making high contributions to the team
You are coachable. You are open to being coached by all members of the team, not just leadership
What Youâll Own:
Support patients and doctors across phone, email, and chat channels
Resolve questions efficiently while ensuring a clear, professional experience
Follow established workflows and processes to ensure consistency and accuracy
Document interactions clearly to support follow-up, collaboration, and continuity of care
Use sound judgment to resolve issues independently and escalate when appropriate
Maintain strong awareness of SLAs and prioritize work accordingly
Experience Youâll Need:
Prior customer support experience (phone, email, or chat)
Experience working in remote or structured support environments is a plus
Strong written and verbal communication skills
Ability to stay organized and manage multiple conversations at once
Consistent reliability, including punctuality and ownership of scheduled shifts
Attention to detail in documentation and task execution
Comfort working in a structured environment with defined processes
Adaptability in a fast-changing environment
Why join Blueberry?
100% remote role
Structured scheduling with consistent evening and weekend coverage (including alternating weekends)
Mission-driven company focused on improving healthcare access
*Expected hourly wage: $21 - 23 / hr depending on experience & location
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Provides bilingual technical support to external customers via email, chat, and phone for BarTender and Mojix software solutions.
WHO WE ARE
Seagull Software, LLC, is a global leader in real-time, item-level visibility and label management solutions, dedicated to powering the worldâs most complex supply chains with innovative tools for traceability, authentication, and automated inventory management. Our BarTenderâ˘ď¸ platform enables businesses across all industries to design, manage, print, and automate the production of labels, barcodes, and RFID tags, ensuring seamless tracking and compliance for over 100 billion unique identifiers each year. Leveraging the Mojixâ˘ď¸ high-security, scalable SaaS traceability platform, Seagull delivers end-to-end intelligence, harmonizing data to drive operational efficiency, enhance customer experiences, and reduce risk. Learn more at www.seagullsoftware.com.
Weâre a growing, profitable, mid-size business with over a 40-year history of leading in our field. Headquartered in Redmond, Washington, with offices across the United States, Europe, and Asia, Seagull empowers businesses worldwide to keep their products moving, traceable, and safe. Youâll work with global, talented, and diverse teams, passionate about what they do and its impact on everyone, everywhere. Join us and help shape the way the world works.
LOCATION / WORK HOURS
This is a 3-month contract position working remotely in LATAM for a US company. Shift hours are from 8:00 AM - 4:30 PM BRT. Some infrequent, on-call weekend work may be required.
JOB SUMMARY
You are a self-motivated, customer support professional with strong computer aptitude. You are dedicated to providing outstanding bilingual customer service and eager to learn new technical skills to make a real difference in a growing, international company. You are a strong team player who appreciates excellence, who is passionate about their work and fair in their interactions with people.
ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES
As a direct contractor on our collaborative Technical Support Team, you will be the first line of communication in English and either Spanish or Portuguese with our external customers, providing technical assistance on Seagull Software on-prem and SaaS solutions and printer drivers. We consider our technical support to be a vital part of the products we sell and want it to be the best.
 You will:
REQUIRED EXPERIENCE, SKILLS & ABILITIES
EDUCATION
TERMS OF CONTRACT
OUR CULTURE
We offer a dynamic, culturally diverse, and fun environment where people with energy, creativity, and passion work together to deliver amazing product experiences for our customers. Join a team where your background is valued and respected, and your unique insights and ideas contribute to building a culture of diversity, equity, and inclusion.
EQUAL EMPLOYMENT OPPORTUNITY
Seagull Software, LLC, is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of recruiting and employment.
Provides technical support to customers via phone and software tools, troubleshoots product issues, and ensures customer satisfaction and product renewal.
Overview: A Support Specialist is intended to keep customers and partners happy and paying by providing them with exceptional support and service, driving adoption by helping customers realize value and achieve outcomes using our solutions.
A Support Specialistâs primary goal is to ensure customers have their product questions answered and technical issues addressed in a timely manner, working to provide solutions for their continued, long-term success as customers. We quantify a customerâs success by the ongoing renewal of their Products. Therefore, the Support Specialistâs efforts contribute to the overall happiness of the customer which leads to renewal and achieving recurring revenue goals at TopCo (SiteDocs, GoCanvas and Device Magic products).
Qualifications
Education
Experience
Skills
Personal Characteristics
Authentic Relationships
Interdependence
Continuous Learning
Data-Driven Strategies
Duties
Customer Happiness
General
Manages client relationships and drives customer success outcomes for AdTech clients in the programmatic advertising ecosystem, including retention, expansion, and product adoption.
Senior Customer Success Manager (Singapore) - AdTech Experience Required
Employment Type: Full-Time
Location: Remote, Singapore
Level: Mid to Senior
About the Role
We are looking for dynamic, data-driven and charismatic candidates to join our Customer Success team here in Singapore, with focus on building and growing our portfolio in EMEA. Successful candidates will be able to establish and maintain active relationships with client accounts through regular and consistent engagement, demonstrating deep market knowledge and programmatic expertise.
What will you do?
What do you need to know?
What skills, education and experience should you possess?
What will you oversee?
Would you like working at Pixalate?
Weâre particularly interested in candidates who can demonstrate both theoretical depth and practical implementation skills. Show us how your research can transform the landscape of online trust and safety.
Pixalate is an online trust and safety platform that protects businesses, consumers and children from deceptive, fraudulent and non-compliant mobile, CTV apps and websites. Weâre seeking a PhD-level AI Engineer to lead cutting-edge research in agentic AI systems, multimodal analysis, and advanced reasoning architectures that will directly impact millions of users worldwide.
Our software and data have been used to unearth multiple high profile criminal and illegal surveillance cases including:
Our team of lawyers, data scientists, engineers, economists and researchers span globally with presence in California, New York, Washington DC, London and Singapore.
#LI-MW1
Responds to customer messages and comments on social channels, resolves service issues, and recommends products to customers across Facebook, Instagram, TikTok, and other platforms.
Kitsch is a certified female and minority-owned global beauty brand. Our products are in 32,000+ retailers across 92 countries. We make essentials that make you feel exceptional â and that starts with how we treat our customers.
Weâre looking for a Customer Service Social Media Representative to join our Customer Experience Team. Youâll be the friendly voice behind our social channels â answering comments and messages on Facebook, Instagram, TikTok, and more. Youâll help customers find the right products and solve real problems, fast.
Location: Remote (Philippines)
Full-time, remote (Philippines)
