AI summary:
Provides advanced technical support to customers experiencing product or service issues, handling complex troubleshooting and technical problems.
Description
Work Setup:Remote - PhilippinesType of Contract:Full-TimeSchedule:Monday to Friday, 8AM-8PM Pacific Time; Saturday, 8AM-5PM Pacific Time Job Summary:The Technical Support Representative II is responsible for providing advanced technical support to customers who are experiencing technical issues with their products or services.